This Site (pinkstarcosmetics.com) is owned and operated by UAB, BAKLITA whose registered office is at Svitrigailos g. 18A, Vilnius, Lithuania, and whose company number is 303114325 and registered VAT number is LT100007924813. Please read these terms and conditions carefully. Your use of the Site and Services and the purchase of any Products on this Site will be subject to these terms and conditions.
OWNERSHIP OF CONTENTS
The contents of our site are protected by copyright and trademark laws, and are the property of their owners. Unless we say otherwise, you may access the materials located within the site only for your personal use. When you download copyrighted material you do not obtain any ownership in that material. You may not modify, copy, publish, display, transmit, adapt or in any way exploit the content of this site.
1. GENERAL TERMS AND CONDITIONS
The terms and conditions of sale apply to the rights and obligations arising from the purchase of goods by the customers of the PinkStarCosmetics.com online store (below the Customer) from BAKLITA, UAB (below PinkStarCosmetics.com).
When registering as a user of PinkStarCosmetics.com and/or purchasing products from PinkStarCosmetics.com, the terms and conditions of this contract and the rights and obligations arising from the laws of the LT
PinkStarCosmetics.com reserves the right to make changes in the terms and conditions of sale and the selling prices. The said changes will be reflected on the PinkStarCosmetics.com website.
2. ENTRY INTO FORCE OF THE CONTRACT OF SALE
PinkStarCosmetics.com sells and the Customer purchases the products offered at the online store.
The contract of sale will enter into force when the amount to be paid according to the order confirmation has been credited to the current account of BAKLITA, UAB.
When finalising an order and paying for the order at the PinkStarCosmetics.com online store, the Customer will confirm that they have read and agree to the terms and conditions of sale.
3. PRICES
All the prices at the PinkStarCosmetics.com online store are given in euros and include 21% VAT.
PinkStarCosmetics.com reserves the right to adjust the prices. If the Customer placed an order before the price adjustment took effect, they will receive the product with the price reflected in the order at the moment the order is placed. The Customer is not entitled to claim compensation for the difference in price.
4. FINALISING THE ORDER AND PAYMENT
When paying for the order, the Customer can choose from the following payment methods: PayPal, Credit card or Wire transfer. The Customer will have to pay 100% of the cost of the order to confirm the order.
The contract of sale is deemed to be concluded and the order is to be executed right after the Customer has paid 100% of the cost indicated in the order confirmation.
5. DELIVERY
After the contract of sale has entered into force (the Customer has paid for the order), PinkStarCosmetics.com will complete the order and hand it over to their logistics partners for delivery.
The delivery times indicated on the PinkStarCosmetics.com website apply from the moment the order is paid for.
The Customer is obligated to inform PinkStarCosmetics.com of any changes regarding the destination or agreed time of delivery immediately and before the goods are to be delivered.
The accuracy of the contact information presented in the order determines whether delays and misunderstandings arise in the delivery of goods or not. PinkStarCosmetics.com is not responsible for the delays and misunderstandings arising in the delivery of goods if they are caused as a result of the Customer presenting inaccurate contact information in the order.
PinkStarCosmetics.com will replace the products, but not the product packaging, that have been damaged during delivery. If the products are not replaceable, PinkStarCosmetics.com will reimburse the Customer for the amount paid for the damaged products.
6. RIGHT TO RETURN
Pursuant to subsection 56 (1) of the Law of Obligations Act, the Customer may withdraw from the contract within 14 days after receiving the goods.
Returned goods must be unused, undamaged, and in their original packaging.
The Customer must bear the cost of returning, unless the reason for returning is non-compliance with the order or defective goods.
To return the goods, the Customer must send a free-form statement to the e-mail address info@pinkstarcosmetics.com within 14 days after receiving the goods. The statement of withdrawal must include the name of the Customer, the name of the product, and the number of the invoice or the order.
The money paid for the returned goods will be reimbursed to the customer immediately but no later than within 14 days after receiving the statement of withdrawal. In addition to that, the cost of delivery will also be reimbursed to the Customer.
7. CLAIMS PROCEDURE
If a product defect occurs, the Customer must inform PinkStarCosmetics.com thereof by sending them an e-mail to info@pinkstarcosmetics.com and include the following: their name, contact information, and a description of the product defect. The statement must be sent no later than 10 days after discovering the defect.
PinkStarCosmetics.com is not responsible for:
Damages caused to the product by the fault or negligence of the Customer;
Defects caused by the misuse of the product by the Customer;
Natural wear and tear of the product.
8. LIABILITY AND FORCE MAJEURE
PinkStarCosmetics.com is liable to the Customer and the Customer is liable to PinkStarCosmetics.com for damages caused to the other party by violating these terms and conditions in cases and to the extent specified in the valid legislation of the EU.
PinkStarCosmetics.com is not liable to the Customer for the caused damages or the delay of the delivery of the product if the damages or the delay of the delivery of the product are caused by events that could not have been avoided or foreseen by PinkStarCosmetics.com.
9. PRIVACY
By using the PinkStarCosmetics.com website, the Customer gives explicit and informed consent to the processing of their personal data by PinkStarCosmetics.com.
PinkStarCosmetics.com uses the information provided by the Customer only to execute purchase orders and does not disclose them to third parties. Read more in Privacy and Policy.
10. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
11. OTHER TERMS AND CONDITIONS
Disputes and disagreements arising from these terms and conditions are resolved by the parties through negotiations. If disputes and disagreements arising from the contract cannot be solved by the parties through negotiations, the Customer is entitled to turn to the Consumer Protection Board or court to protect their rights. PinkStarCosmetics.com is entitled to turn to court to protect their rights.
12. INFORMATION ABOUT ONLINE DISPUTE RESOLUTION
The EU Commission provides a platform for online dispute resolution that can be accessed by clicking the following link: http://ec.europa.eu/consumers/odr
This platform serves as the place to go for the out-of-court resolution of disputes arising from online sales or service contracts involving a consumer.
The Seller is neither obligated nor willing to participate in a dispute settlement procedure with a consumer arbitration service.
By using this site, you are deemed to have agreed to these terms and conditions of use. Please do not use this site if at any time you choose not to accept these Terms of Use.